iCAN Language Solutions – Communication Training for Field Teams
Communication training · Logistics · Construction · Operations

When your team misunderstands,
you pay for it.

Rework. Delays. Incidents. Frustrated clients. Most field teams aren’t struggling with vocabulary – they’re struggling with how to communicate when it matters.

This is not a language problem.
It’s a communication problem inside your team.
Tell us about your team →

Short questionnaire · No commitment · Reply within 2 business days

13+ Years working with corporate teams
From €15 Per participant / academic hour
Min. 6 Participants per group
100% Online · EU-based
The real problem

It’s not that they don’t know English.
It’s that they don’t speak up when it matters.

Your team is getting by. But „getting by” has a cost.

→
The silent „yes”

They say yes – then fix the mistake later.

?
No clarification

They don’t ask – because they don’t know how without losing face.

↩
Reports take 3 versions

Nobody was fully sure what happened.

€
Rework and delays

The job gets done twice. The cost is real.

These are not language problems.
These are communication habits – and habits can be trained.
Who this is for

Built for teams in the field,
not the office.

We work with companies where English is a working language – but not your team’s first language.

Logistics & transport

Drivers, coordinators, depot teams working across country borders.

Construction & facility

Site leads, crew supervisors, on-site technicians with client contact.

Operations & support

Teams coordinating with international clients or colleagues daily.

Not sure if this fits?

Fill in the questionnaire – we’ll tell you honestly if we can help.

If English is your working language – but not your team’s first language – this is relevant.
How it works

Structured. Online.
No disruption to operations.

Real scenarios based on what your team actually faces. Active participation – not passive listening.

01
You tell us about your team

Short questionnaire. We assess level, context, and risk points.

02
We recommend the format

No generic courses. Only what fits your situation.

03
We start with a phase

No long-term commitment upfront. First phase validates the approach.

If it doesn’t work – you don’t continue.
Pricing

Transparent pricing.
No surprises.

Miscommunication already costs you more than this.
Working English
Communication Programme
€15+ / participant / academic hr
For teams already communicating at a basic level. Focus on clarity, confidence, and practical communication habits.
Approx. 40 academic hours total
~12 weeks · 2× per week · 90 min sessions
Min. 6 participants per group · 100% online
Foundations
English Foundations
€15+ / participant / academic hr
For teams with very limited English. Builds essential workplace communication from scratch in a structured, supportive format.
Approx. 100 academic hours total
Structured, supportive format
Min. 6 participants per group · 100% online

No long-term contracts required. You pay per phase.

Results

What others have seen.

„Less escalation. Faster sign-off on-site.”
Our site leads used to avoid talking to clients directly. After the programme, they started handling it themselves.
Operations Manager · Facility services · 11 participants
I wasn’t sure it would work for our drivers. But the scenarios were things they actually deal with. The change was noticeable within the first few weeks.
HR Manager · Logistics · 18 participants
Before I would just say yes and figure it out later. Now I know how to ask without feeling stupid. It makes the job easier.
Site technician · 3 years with the company
We’ve had miscommunication incidents that cost us real money. This was a direct investment in reducing that risk. The maths made sense.
CEO · Construction services · 22 participants
Common questions

A few things people usually ask.

Yes. Sessions are scheduled in advance and we work around shift patterns. Online format means no travel or coordination overhead.
We assess participants before the programme starts and group them by level. Mixed-level groups don’t work well – we avoid them.
English only. The goal is to build confidence communicating in English – sessions in another language would defeat the purpose.
We build in checkpoints throughout the programme. You’ll see the difference in how your team handles real situations. A progress summary is available at the end of each phase.
We start with a limited phase. You evaluate results before continuing. No long-term commitment is required upfront – that’s intentional.
Yes. We’re EU-based and work fully online. Location is not a limitation.

Tell us about your team.
We’ll tell you if this makes sense.

Fill in a short questionnaire. We review every case and respond within a few business days.

Start with a short questionnaire →

No commitment · No sales pressure · 3 minutes